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Frequently Asked Questions
Q1: When I try to login from a VSSR client, I get the message:

Login failed: the SourceSafe database path <username> does not exist. please select another database.
A: This error appears when VSS Remoting Service does not have the permission to read/write your VSS database folder. By default, VSSR Service runs as the Local System Account. If your VSS database folder is owned by another user, VSSR Service will not be able to read/write it. To change the startup user of VSSR service:
  1. Open Windows Service Manager.
  2. Find a service named SRVSS.
  3. Select SRVSS service and open the Properties dialog.
  4. Open "Log On" tab.
  5. Check "This account" radio button, and then enter an account which has the full permission to your VSS database folder.
  6. Close the properties dialog, and then restart SRVSS service.
Q2: I’m getting the following error when I try to connect to the server:

"Login failed: please install Microsoft Visual SourceSafe on the server machine.

But I have already installed VSS 6.0 on the server.
A: This problem can be caused by 2 possible reasons:
  1. The VSS automation component is not registered properly. To re-register the component:
    • Run "cmd.exe" to open a command prompt window
    • Goto folder {vss}\win32
    • Run regsvr32 ssapi.dll
  2. VSS Remoting Service does not have the permission to read/write your VSS database folder. See Q1.